Sometimes you may want to contact us when our main offices are closed. This page will help you to find the service that you need.
The Council switchboard and Customer Contact Centre in the Civic Centre is open between 8.30am and 5.30pm Monday to Friday - and deals with all calls to the main council number - 020 8464 3333. When this is closed and you have an emergency, you can contact:
Emergency Duty Team
The emergency duty team is available between 5.30pm and 8.30am Monday to Friday and 5.30pm Friday to 8.30am Monday.
020 8464 4848
Social Services
In case of emergencies, contact
020 8464 4848
Council Housing
The emergency contact for Affinity Sutton (formerly Broomleigh Housing Association) tenants is 01444 870065.
Police
Bromley Police Station
01689 891 212
In an emergency call 999. All 999 calls are free and can be made from any phone, including mobiles. All 999 calls are recorded and you are breaking the law if you make a hoax emergency call.
Gas
If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, call National Grid (formerly Transco) immediately.
0800 111999 (it is a free 24 hour number)
Electricity
If you have an electrical emergency you should contact your own electrical supplier. We have listed some below:
EDF Energy : 0800 78 388 38
NPower: 08457 145 146
Water
Thames Water:
Metered Accounts: 0845 9200 887
Unmetered Accounts: 0845 9200 888
LeakLine: 0800 714 614
Non-Bill Related Enquiries: 0845 9200 800
NHS Direct
For expert help and advice on minor accidents, family illness or medical emergencies.
0845 46 47
Hospitals
Accident and emergency departments
Princess Royal University Hospital 01689 863000
Queen Mary's Hospital 020 8302 2678
University Hospital Lewisham 020 8333 3000
Domestic Violence
Domestic violence telephone contacts