main content How to contact the Council Tax Department

The office is open 8.30am to 5pm  Monday to Friday.

e-mail

council.tax@bromley.gov.uk

You will receive a reply confirming safe receipt of your e-mail and a full reply within 10 working days.

Post

Please write to:

Your letter will be dealt with within 10 working days from the date of receipt.

Fax

Please fax:  020 8315 1400

Your fax will be dealt with within 10 working days from the date of receipt.

Telephone

If you have any queries regarding your Council Tax and would like to speak to somebody on the telephone then please call our helpline on:

The helpline is open 8.30am to 5pm  Monday to Friday.

Personal enquiries

We have introduced an appointment system at the Customer Enquiry centre for Housing Benefits and Council Tax. You can book an appointment with our receptionist or by calling 0845 130 0330. If you make an appointment you will be able to come in and avoid queuing.

You will be asked what you want to see us about so that we can advise you what documents to bring with you and so we can answer your queries as quickly as possible.

If you arrive without an appointment our receptionist will be able to tell you when the next time slot is available. You will be able to wait for a cancellation or book the next available time.

Exchequer House (formerly the Old Town Hall)
Widmore Road, Bromley BR1 3NW

The office is open 8.30am to 5pm  Monday to Friday.