main content How to pay your council tax

General Information

If you pay by any method other than by direct debit you should pay 5 days before the due date to allow for postal delivery/bank processing.

Direct Debit

The Council prefers this method of payment because the smaller administration costs help to keep your Council Tax low. If you wish to join this scheme please download and complete the Council Tax direct debit mandate form. Direct debit payments are collected on the first of every month or the first working day following. Your rights and safeguards are set out on the mandate.

By the Internet

Please see Online payments and accounts below.

By Automated Telephone System

If you have a touch key telephone, ring our 24 hour automated telephone payment system on 0870 240 6449 and follow the simple instructions.     

Please have your debit card to hand together with the 8-digit reference number shown on your Council Tax bill. Please also have pen and paper to note the authorisation number of your payment.

Calls are charged at the local call rate.       

Standing Order

Standing order forms can be obtained from your bank or building society. Please make the order payable in accordance with the instalments detailed on your bill to:

HSBC, 40-15-05, London Borough of Bromley General Account 81462822

And quote your eight digit reference number.

By Post

Please send cheques and postal orders (no cash) to:
P.O. Box 53, Bromley, BR1 3UN.

Please ensure you always quote your reference number on the reverse and include a payment slip. All cheques should be made payable to "London Borough of Bromley".
If you require a receipt you should enclose a stamped addressed envelope.

If you are paying for more than one account please make sure the reference number and amount for each is clearly shown.

Please do not send post dated cheques as the Council cannot accept responsibility for any charges made by your bank resulting from problems with such cheques.  

In Person

At Bromley Civic Centre or the Walnuts, High Street, Orpington from Monday to Friday 8:45am - 4:30pm.

At Any Bank

By cheque or cash accompanied by a payment slip. Some banks may charge for this service.

Half Yearly

If you wish to pay half yearly then you can do so providing the bill has been issued prior to 31 August. The first instalment should be received no later then one month after the issue date of your bill and the second instalment no later then 30 September of the year of issue.

Online payments and accounts

 
Pay your Council Tax on line

Please note that at present it is not possible to pay your council tax by credit card.

View your Council Tax Account Online

Contact Details

Council Tax Helpline: 0845 1300 330

e-mail: council.tax@bromley.gov.uk

Opening Hours: Mon - Fri 8:30am - 5:00pm

Address:
Exchequer House, Widmore Road, Bromley, BR1 3UH