Bromley patient advice and liaison services (PALS)

DescriptionA number of NHS healthcare providers in Bromley offer a patient advice and liaison service, generally referred to as PALS. They deal with your concerns informally and are not part of the formal NHS complaints process. PALS can also give patients and staff more information about the complaints procedure and the Independent Complaints Advocacy Service (ICAS). For details or services and contacts please see website.

Contact nameOdile Croisie
PALS Manager
Contact addressBassett House, Broadwater Gardens, Farnborough, Orpington, BR6 7UA
Contact telephone01689 880615; 0800 389 5118
Meeting postcodeBR6 7UA
Map
Websitehttp://www.bromleyccg.nhs.uk/Contact-us/Pages/Information-signposting-service-and-PALS.aspx
Age groupsAll
Organisation typeStatutory
Record updated29-07-2015

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