main content How are we doing? - Performance in Planning

We have high performance standards, not only for processing planning applications and property searches but also for how quickly we answer letters, e-mails and telephone calls.

We also have high satisfaction levels – 98% of visitors to the Planning Reception are satisfied with the service they receive.

Information on our performance is available below:

• Building Control performance
• Development Control performance
• Comments from our customers
• Complaints in planning