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Our performance in Development Control
The Government have set targets for the time taken to process planning applications.
|
Type of
Application |
Target |
Performance
April - June 2008 |
| Major |
60% within 13 weeks |
70.8% within 13 weeks |
| Minor |
65% within 8 weeks |
79.7% within 8 weeks |
| Other |
80% within 8 weeks |
86% within 8 weeks |
High satisfaction levels
We have asked our customers what they think of the service we provide. 90% of customers are satisfied with the overall service provided and 96% are satisfied with how easy it is to get in contact with our staff.
Analysis of satisfaction levels is available here