Household waste and recycling collections

Information about waste collection.

We provide a collection service for your household waste.

This waste should be put out for collection by 7am on your collection day. You can find out what to put out for collection each week and your usual collection day on the waste collection service calendars.

The waste collection service now has more weekly collections than ever before.  By recycling more we pay considerably less landfill tax which helps keep council tax bills to a minimum - and this also benefits the environment.

On your collection day we collect   

Your waste needs to be securely contained and placed at the front of your property within arm's reach of the pavement (edge of curtilage) but not on it.

We will collect household waste that fits easily into a standard-size dustbin.

A waste collection service booklet is available which summarises the service. 

Recycling for flats

We provide plastics, cans and glass; paper and card and non-recyclable collections for flats of 6 units or more.

From 17 October 2011 flats will also be able to recycle their food waste. 

My collection has been missed - what should I do?

Sorry if we have missed your collection. Please let us know when this happens so we can find out what went wrong and return to collect it. Sometimes collections are 'missed' because they haven't been put out by 7am or left in the correct place, which is at the edge of the property's boundary.

To report your missed collection use our missed collection report form. You can also report an ongoing problem with your waste or recycling collection - for instance, if your waste has been missed on a number of occasions.

Specialised collections

We do not collect the following items in these regular collections.  Placing these items in your household waste may result in your waste not being collected: