main content Consumer credit advice

Contact Consumer Direct if you need advice about your rights under Consumer Credit agreements and their legality, as well as the finance company's connected liability for faulty goods or poor service.

Details

Go to Consumer Direct for help and advice if you have concerns about the following:

  • correct information in agreements;
  • interest rate calculations;
  • early settlement;
  • terminating agreements;
  • claims that you are in default.

They may need to see a copy of your agreement.

Contacts

Telephone: 08454 04 05 06
websitewww.consumerdirect.gov.uk

Address: Environmental Health and Trading Standards, Civic Centre, Stockwell Close, Bromley, BR1 3UH