main content Disrepair to rented accommodation

If you live in rented accommodation and have a problem with the property's general state of repair or amenities, contact us. We provide advice and inspect rented properties to protect owners, landlords, managing agents and residents.

Details

There are approximately 23,000 rented properties in the borough of Bromley, including purpose-built houses, flats, caravans and flats and bedsits in converted properties (Houses in Multiple Occupation).

The landlord or their agent is usually responsible for the property’s maintenance. This includes the roof, windows, utilities, boiler, fixed heating, bath, water closet, sink, drainage, etc. In addition the property should be free from dampness, structurally stable, and have adequate bathroom and kitchen facilities.

The tenants are usually responsible for internal decorations and any of their own appliances or fixtures they themselves have provided. They are also expected to occupy the property in a tenant-like manner, i.e. taking reasonable steps to avoid damaging fixtures and fittings and keeping the accommodation in a reasonable condition.

Next Steps

If you have a problem with disrepair at your property, contact your landlord or their agent to give them the opportunity to put the matter right.

If after a reasonable period of time repairs have not been carried out contact us by telephone, fax, e-mail or letter to request assistance with your housing repairs.

Houses in Multiple Occupation (HMOs) have additional requirements for fire safety and amenities. For advice on Houses in Multiple Occupation please use the appropriate HMO link.

Contacts

Telephone: 020 8313 4830
Fax: 020 8313 4450
e-mail: housing.enforcement@bromley.gov.uk

Address: Environmental Health & Trading Standards, Civic Centre, Stockwell Close, Bromley, BR1 3UH