Universal Credit

Universal Credit (UC) is a new benefit for people of working age. It aims to make it easier for people claiming benefits to move into work, and to make the benefits system less complicated.

It is a single benefit that will replace the following benefits for people who are in or out of work:

  • Housing Benefit 
  • Income Support
  • Income-based Jobseeker's Allowance
  • Child Tax Credit 
  • Working Tax Credit 
  • Income-related Employment and Support Allowance.

When does Universal Credit start

Universal Credit is being phased in over the next few years  It will be rolled out in Bromley from 18 January 2016, but only for single people making a new claim who would otherwise have claimed Jobseekers Allowance. 

If you are already on Jobseekers Allowance you will not be affected by this change.

Anyone making a new claim for one of the five other benefits, (to be replaced by Universal Credit) will not be affected by these changes for some time. 

How does Universal Credit work 

  • It will only be paid once a month into a bank, building society or credit union account.
  • People who rent their home and are claiming Universal Credit will receive help with their rent in their Universal Credit payment because of this they will need to pay their landlord themselves.
  • Claimants who live with their partner, if they are both eligible, will get one monthly joint payment.
  • It can take several weeks after a claim is made to get the first payment.
  • It must be claimed online, or in certain limited circumstances by phone

How to claim

You can apply for universal credit online.

See detailed information about how to claim Universal Credit.

You should be aware that when making a new claim for Universal Credit you will not be paid for the first seven days. These days are known as waiting days. However, do not let this delay your claim and apply as soon as you are eligible to do so.

Council tax payments

Universal Credit does not assist with your Council Tax payments. You must apply for Council Tax Support separately.

Further information

Universal Skills - is an easy to use step by step guide for Basic IT skills and everything you need to know about Universal Jobmatch and Universal Credit processes and payments. You need to be a library member and can access at home or any internet enabled computer.