Flooding on roads

Rain is taken away by road drains that  prevent the road from becoming flooded.  We clean the borough's 35,000 road drains once each year and more often in areas prone to flooding, to ensure water runs away as efficiently as possible.

If you are concerned that a road drain appears to be blocked please contact us.  Please note that we are only responsible for road drainage.

Details

In extreme weather conditions, roads may become flooded.  Please tell us if you have a problem with a flooded road, as we may not be aware of it. We will investigate and take action.

We may be able to assist if you are having problems with your own drainage or the drains on a neighbouring property 

Generally, the Environment Agency are responsible if a river floods.  Thames Water are responsible if a main sewer floods.

Report online

To help us resolve the problem, it is important to provide us with as much information as you can.Use the online form to notify us about blocked or damaged drains.