Snow Friends

Help us to keep your street free of snow and ice by becoming a Snow Friend.

In addition to the 280 miles of priority routes our winter service gritting crews treat, you could play a part to help keep the borough moving.

Snow Friends are local people who volunteer to clear snow and ice in their street working as a group with a nominated co-ordinator, or with a local community group or Residents Association.

Snow Friends co-ordinators receive a supply of scoops and salt that they are responsible for distributing to volunteers.

As a Snow Friend, your help is invaluable, supporting our work in local residential side streets, which are not part of the council's priority snow clearance operation.  

Interested in becoming a Snow Friend

If you are interested in becoming a snow friend you can use our interactive map to find your nearest Snow Friend group and contact the co-ordinator directly to join or find out more.

Some co-ordinators have asked us not to publish their contact details online and we have protected this data.

If the co-ordinator’s contact details are not available, please use our online form instead to register your interest. You can also complete this form if you want to start a group of your own.

Snow Friends map.

More information about the scheme is available in the Snow Friends leaflet.

Each co-ordinator will:

  • liaise with us and their group.
  • promote the scheme to neighbours 
  • inform us of the streets their group is willing to remove snow from.
  • take receipt of supplies for their group and arrange for their distribution/collection  
  • receive snowfall forecast alerts for the borough
  • feedback their snow clearance success to the council. 

Please be aware that any additional supplies of scoops and salt will not be delivered when snow is falling. Requests for additional supplies will be taken from co-ordinators and deliveries will resume when appropriate after the snow event.

Further information 

You may like to find out more about our work with other volunteers like Street Friends who help us by reporting problems such as graffiti in their street, Friends of Parks who care for their local park or green space, and  Tree Friends who monitor the health of street trees and carry out small maintenance tasks.