Consumers' rights and trade selling methods
The Trading Standards Institute provides advice and guidance, please choose from the list below:
Consumer rights (inc. selling methods) leaflets:
- 2013-04-11: Selling at a distance (via the internet, telephone, post, etc)
- 2013-02-05: Package tours and holidays
- 2012-11-22: Accurately describing goods and services
- 2012-10-11: Returns policies - a guide for retailers
- 2012-07-04: A guide to the Consumer Protection from Unfair Trading Regulations
- 2012-04-27: A trader's guide to the civil law relating to the sale and supply of goods
- 2012-04-24: A guide to the trading standards law applying to licensed premises
- 2011-09-28: One day and occasional sales: a guide for venues
