We investigate certain water supplies, including private water supplies and bathing water.
If you are concerned about the quality of your drinking water, you should first contact Thames Water on 08459 200800. If you have contacted Thames and are not happy with the response that you received, then you should contact the Scientific Services Team.
We offer a service to schools, leisure centres and householders to monitor water quality in swimming pools, jacuzzis and hydrotherapy pools on a regular basis. We carry out the basic chemical analysis at the poolside and take a sample back to our laboratory to carry out bacteriological analysis. This provides an independent check of the pool water quality and if there are problems, we can give advice on possible causes and remedies.
There is a charge for this service, please contact us for further information about our charges.