New Health Visitor Service a boost for Bromley parents

Published Wednesday, 22 November 2017

Bromley Council and Oxleas NHS Trust have unveiled a new and improved Health Visitor Service to better support local parents.

This will include new ways to help parents and carers get the advice they need about their families when and where they choose, as well as extended opening hours which better fit the pattern of modern life.

This new programme will initially be offered at nine locations around the borough including in Bromley, Beckenham, Biggin Hill and Orpington. A further health advice clinic has just been agreed and will open from 13:30 to 15:30 every Thursday at the Neighbourhood Church in Beckenham.

The service, now being delivered by Oxleas, will also include the launch of a new website where parents and carers can ask questions and complete questionnaires for information, advice and support.

Oxleas and the council are already working on plans to launch a brand new way to get advice in the comfort of your own home with online appointments with professional health visitors. More information about this exciting development will be available early next year.

Further good news regarding the change in service delivery has already been received from the CQC, during a recent safeguarding inspection to Bromley, who praised the transition of Health Visiting between providers and assessed the process as having been well-managed.

Councillor Diane Smith, Executive Member for Adult Services and Public Health, said: “As a former healthcare professional and a mum I know how vital the health visitor service is. Our new offer, in partnership with Oxleas will provide a number of different ways in which people can contact their health visitor and a single point of access for all queries.”

Stephen Whitmore, Director of Children and Young People’s Services at Oxleas NHS said: “We’re delighted to be providing this new service and we’re very much looking forward to working for parents and children in local venues throughout Bromley.”

Details of when and where services are available across the borough are at

Or get in touch with the health visiting teams through the single phone number 020 8836 8621 or email


Notes for Editors:

Additional information This service changed from being delivered by Bromley Healthcare to Oxleas NHS Trust on 1 October 2017. Shortly after the transfer of the service, the Care Quality Commission carried out an inspection of safeguarding children in Bromley. An interim report from this inspection praised the mature relationship between Bromley Healthcare and Oxleas NHS Trust in managing the transition of Health Visiting between the two agencies and judged that the process had been managed well.

Currently the venues are as follows, with extended hours, as some planned locations ceased to be available for hire. More locations will be announced soon.

  • Community Vision Children and Family Centre, Penge
  • Blenheim Children and Family Centre, Orpington
  • Crown Medical Centre, Bromley BR2 9GT
  • Biggin Hill Children and Family Centre, Biggin Hill TN16 3TN
  • Burnt Ash, Bromley BR1 4QX
  • Castlecombe Mottingham SE9 4AT
  • Cotmandene Orpington BR5 2RB
  • Neighbourhood Church, Beckenham BR3 4LW from 30 November

For media enquiries, please contact or on 020 8461 7911 Susie Clark Corporate Communications Tel: 0208 461 7911 Mob: 07889 607080