This guide is for people with learning disabilities on how to make a complaint about council services.
We aim to offer a helpful and efficient service, but we recognise that sometimes things can go wrong. We aim to put mistakes right quickly and we will not treat anybody unfavourably if they make a complaint to us. You have the right to tell us if something is wrong. We also value your comments because what you tell us about our services helps us to improve them and plan for the future. We also like to hear if you are pleased with the service you receive; knowing when we are doing well can be as informative as knowing when things go wrong.
Publisher
London Borough of
Bromley
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Documents on the Bromley website will be in Adobe PDF format or Microsoft Office
formats such as Word or Excel. These formats determine what software you will
need on your computer in order to be able to read them. This software is free
and can be downloaded using the links below.
Adobe Acrobat Reader (for files in PDF format)
Microsoft Office Readers (for files in Microsoft Word or Excel format)