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Freedom Passes for older people
All Freedom Pass holders must renew their passes by 31st March 2010 in order to continue to enjoy free travel on London's buses, tubes and trains.
London Councils website gives you further information on when to renew.
From 4 January 2010, new, replacement and renewal Freedom Passes will take up to 10 days to be processed. The Post Office will give you a receipt and your new pass will be posted to your home address.
Freedom Passes enable over - 60s to travel free on nearly all public transport within Greater London as detailed below, and on most buses in England subject to certain conditions.
Please see the English National Bus Scheme page.
Who could benefit from/use this service
Men and women 60 years and over permanently living in the London Borough of Bromley.
Details
Freedom Pass holders can travel free on public transport as follows:
Buses:
Free travel on all buses in the London Transport network 24 hours a day every day.
Underground:
Free travel on tubes and the Dockland Light Railway 24 hours a day every day.
Railways:
Free travel on national rail within the Greater London area. Monday to Friday from 9.30am until the last train. Saturday, Sunday and public holidays ast any time.
Trams:
Free travel on Tramlink 24 hours a day every day.
Boats:
Freedom Pass holders can get a discount on many Thames river boat services. Please telephone 020 7222 1234 for further details.
Costs
There is no charge for a Freedom Pass.
Next Steps & Conditions
You should go to any Post Office either in Bromley or in another participating London Borough. You cannot apply for a Freedom Pass on behalf of anyone else.
When you apply you must provide ONE document proving name and age and ONE document proving the address that is on your application form.
Please remember if you are applying for your first freedom pass or renewing your existing one, you need to take with you to the Post Office:
-1 recent passport-sized photograph of yourself.
Proof of name and age:
You must provide ONE example from the list below as proof of identity:
- Current Freedom Pass
- Letter of Pensions Entitlement
- Current Passport
- Medical Card
- Birth Certificate (unless your name has changed)
- Current Driving Licence (Paper or Photocard)
Proof of address:
A copy of ONE of the following must be provided to prove you live in the London Borough of Bromley:
- Current Council Tax Bill/Letter/Payment book
- Current Housing Association Rent book/Statement/Letter
- Current TV Licence
Or ONE of the items below, dated within the last 3 months:
- Residential Utility bill (excluding Mobile Phone bills)
- Residential Personal Bank/Building Society Statement
- HM Revenues & Customs letter
- Department for Works & Pensions letter
- Occupational Pension letter
- Private Credit Card statement
Contact details
You can apply to any Post Office either in Bromley or in another participating London Borough.
Further Information
What if I lose or damage my Freedom Pass?
If you lose or damage your Freedom Pass please follow the procedures set out below.
You need to contact the London Councils Freedom Pass call centre on 0845 275 7054 or 020 7934 9633. These lines will be open between 9.00 am and 5.00 pm, Monday to Friday. You can e mail them on mobility@londoncouncils.gov.uk
If your pass has been lost or stolen, you will be asked for further details as to how and when it was lost or stolen, as well as asked to verify your name and address details.
If your pass is faulty, you will be asked when and where the fault occurred, as well as the nature of the fault. You may be asked to try the pass on a different card reader at a different location, to see if the fault persists.
Replacement passes will be sent out within 10 days, to your home address.
Please note that if several passes have been lost, you may be required to attend an interview to discuss the matter further.
For further information or other issues regarding Freedom Passes please visit the London Councils website (www.londoncouncils.gov.uk)