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Reporting road and pavement problems
The borough has 520 miles of road and 750 miles of pavement, and we carry out safety inspections on a daily basis. But if you spot a problem, please report it to us.
Road or pavement problems include anything from defective road marking to grass verges in need of cutting. Use our on-line report form to tell us about road and pavement problems.
If the problem is on a 'Red Route', it should be reported to Transport for London (TFL). Red Routes run along the A21 from the M25 to the Lewisham boundary at Bromley Hill and the A232 from Locksbottom (Croydon Road) to the boundary with Croydon at West Wickham High Street.
Details
If you think that the problem poses an immediate danger to others, please call us straight away. An emergency can be:
- a large, deep pot hole
- a missing manhole cover
- a tree or a large branch across the road or pavement
- an oil, diesel or chemical spill on the road
- debris or a large dead animal on the road or pavement
- flooding
- barriers or cones down or thrown out of position
We will repair potholes and other highway emergencies within 24 hours.
Report On-Line
To help us resolve the problem, it is important to provide us with as much information as you can.
Use the on-line form to notify us about:
Contacts
Telephone: 020 8313 4621
E-mail: street.services@bromley.gov.uk
Out of normal office hours, in the event of an emergency, call 020 8464 4848
Address: Civic Centre, Stockwell Close, Bromley, BR1 3UH.
Office hours: Monday to Friday 8:30am to 5:30pm