Reporting a missed waste collection

Published Monday, 20 May 2019

Today's collections

Please only report missed collections after 3pm on the day of collection and within two working days of the collection. If the waste container was not out at the edge of your property by 7am you will be asked to wait until your next collection day.

Waste collection delays 

We are experiencing collection problems today which affect the roads listed below. Whilst we anticipate that the collections will be completed today by 5.30pm, the exact timings of the collections will not follow the normal pattern.

If your road is not listed below and your waste has not been collected, please report a missed collection in the normal way.

Road Collection Type
Addison Road food waste and paper
Bourne Road food waste and paper
Bromley Common food waste and paper
Carisbrooke Road food waste and paper
Elliott Road food waste and paper
Ethelbert Road food waste and paper
Falcon Avenue food waste and paper
Fashoda Road food waste and paper
Great Elms Road food waste and paper
Havelock Road food waste and paper
Hayes Lane food waste and paper
Haywood Road food waste and paper
Heron Court food waste and paper
High Street food waste and paper
Jaffray Road food waste and paper
Langley Gardens food waste and paper
Marlborough Road food waste and paper
Masons Hill food waste and paper
Nelson Road food waste and paper
Parkside Avenue food waste and paper
Raglan Road food waste and paper
Ravensbourne Road food waste and paper
Southlands Road food waste and paper
Tredwell Close food waste and paper
Vincent Close food waste and paper
Wellington Road food waste and paper

Report a missed collection

Once we have received your request, we will normally make the collection within two working days. You can view information about our household waste and recycling collections, including collection days and advice on the different collection types.

Report missed collection