Our Civic Centre main reception is open by appointment only for council services that need a face-to-face meeting. If you have an issue that can only be resolved in person, please call to book an appointment through the Contact Centre helpline: 0208 464 3333. You will need to wear a face covering during your appointment.
Latest updates at Coronavirus (COVID-19) – what you need to know
Environment and planning downloads
A copy of Environment Matters, covering a wide range of waste and recycling topics, and related subjects is regularly distributed across the borough.
Our enforcement policies and processes relating to environmental services such as licensing, trading standards, public nuisance.
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