You can contact us through our website or by phone. Our Civic Centre main reception is open by appointment for council services that can only be resolved face-to-face. Please book an appointment at 0208 464 3333. Face coverings must be worn during your appointment.
Coronavirus (COVID-19) – what you need to know
Environment and planning downloads
A copy of Environment Matters, covering a wide range of waste and recycling topics, and related subjects is regularly distributed across the borough.
Our enforcement policies and processes relating to environmental services such as licensing, trading standards, public nuisance.
Help with downloading files