Coronavirus (Covid-19)

You can contact us through our website or by phone. Our Civic Centre main reception is open by appointment for council services that can only be resolved face-to-face. Please book an appointment at 0208 464 3333. Face coverings must be worn during your appointment.

Coronavirus (COVID-19) – what you need to know

Environment and planning downloads

Environment Matters

A copy of Environment Matters, covering a wide range of waste and recycling topics, and related subjects is regularly distributed across the borough.

Environment Matters Winter 2020 ( PDF - 4.18 MB)

Environmental services - draft enforcement policy

Our enforcement policies and processes relating to environmental services such as licensing, trading standards, public nuisance.

Draft enforcement policy ( PDF - 114.24 KB)

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