Coronavirus (Covid-19)

Our Civic Centre main reception is open by appointment only for council services that need a face-to-face meeting. If you have an issue that can only be resolved in person, please call to book an appointment through the Contact Centre helpline: 0208 464 3333. You will need to wear a face covering during your appointment.

Latest updates at Coronavirus (COVID-19) – what you need to know

Environment and planning downloads

Environment Matters

A copy of Environment Matters, covering a wide range of waste and recycling topics, and related subjects is regularly distributed across the borough.

Environment Matters Spring 2020 ( PDF - 3.07 MB)

Environmental services - draft enforcement policy

Our enforcement policies and processes relating to environmental services such as licensing, trading standards, public nuisance.

Draft enforcement policy ( PDF - 114.24 KB)

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