Coronavirus (Covid-19)

Our Civic Centre main reception is open by appointment only for council services that need a face-to-face meeting. If you have an issue that can only be resolved in person, please call to book an appointment through the Contact Centre helpline: 0208 464 3333. You will need to wear a face covering during your appointment.

Latest updates at Coronavirus (COVID-19) – what you need to know

Council tax downloads

A guide to council tax 2020/21

How much council tax is payable for 2020/21 and how the council spends its money ( PDF - 154.09 KB)
How the Greater London Authority (GLA) spends its part of your council tax ( PDF - 469.17 KB)
How the Adult Social Care Precept is calculated ( PDF - 30.09 KB)
Adult Social Care Precept - guidance ( PDF - 59.6 KB)
Update leaflet - council tax edition 2020 ( PDF - 101.8 KB)

Council tax debt recovery policy

Insolvency (bankruptcy) and charging orders policy document ( PDF - 146.11 KB)

Council Tax Support

Documents relating to Council Tax Support.

Adopted Council Tax Support scheme 2020/21 ( PDF - 1.08 MB)
Council Tax Support - consultation report 2019/20 ( PDF - 79 KB)
Council Tax Support - consultation report 2018/19 ( PDF - 1.02 MB)
Council Tax Support - consultation report for 2017/18 ( PDF - 757.84 KB)

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