Coronavirus (Covid-19)

Our Civic Centre main reception is open by appointment only for council services that need a face-to-face meeting. If you have an issue that can only be resolved in person, please call to book an appointment through the Contact Centre helpline: 0208 464 3333. You will need to wear a face covering during your appointment.

Latest updates at Coronavirus (COVID-19) – what you need to know

Pollution control - noise downloads

Neighbour noise leaflet

Neighbour noise problems leaflet ( PDF - 182.36 KB)

Guide to taking your action for noise nuisance

Guide to taking your action for noise nuisance ( PDF - 70.55 KB)

Improving sound insulation in homes

Building Research Establishment (BRE) guidance

Improving sound insulation in homes ( PDF - 305 KB)

Noisy works

Advice and information about minimising noise from DIY and building works.

Noisy work - advice for DIY enthusiasts ( PDF - 130.51 KB)
Noise from construction work - Control of Pollution Act ( PDF - 138.53 KB)
Control of noise form demolition and construction sites - code of practice ( PDF - 1.49 MB)

Help with downloading files