Better together - share your views

Parent carer engagement in Bromley

We want to put the voice of our children and young people who have special educational needs and/or disabilities (SEND) and their families at the heart of what we do. 

Our SEND engagement framework Better Together: Inform, Involve, Influence sets out how we ask for, collect and use feedback from our children and young people and their parents or carers.

We work with a range of organisations and individual parent carers.

Your Voice in Health and Social Care (YVHSC)

YVHSC is a charity commissioned by Bromley council and SEL Clinical Commissioning group to support the engagement of parent carers of children and young people with special educational needs and disabilities (SEND) in the borough.

The Bromley Parent Engagement SEND Service ensures that there is input from a broad representation including those communities who are seldom heard and/or do not always access services they need.

Using parent carers’ direct, lived experience of receiving services for their children and young people with SEND, YVHSC can highlight where local services, processes, and commissioning is working well, and where changes or improvements need to be made.

Bromley Parent Voice

Bromley Parent Voice  is the Parent Carer Forum which is funded by the Department for Education. Parent Carer Forums work in a solution-focused way with their local partners in coproduction to find the best possible outcomes and solutions for local SEND families.

Bromley Parent Voice is a member of the National Network of Parent Carer Forums.. The National Network of Parent Carer Forums (NNPCF) is the independent national voice of parent carer forums. The NNPCF represents regional and local interests at the national level.

Partnering with individual parent carers

Parent carers have their voice heard about their child and engage with services that they use.  Parent carers work with practitioners, sharing individual experiences to improve service delivery for their own family. Families are supported to engage in person centred processes that improve outcomes for their children and families.

Some parent carers meet with service leads to share their experiences to improve service delivery for all families; working with commissioners, service providers and policy makers to develop and design services, pathways, and processes to improve outcomes for all children, young people and their families. If you would like to share your views or experiences with us please contact