Consumer advice

If you live or shop in Bromley you can get advice and information about how to resolve your consumer problems from the Citizens Advice consumer service. The service  provides free, confidential and impartial advice on consumer issues.

Consumer complaints reported to the Citizens Advice consumer service are logged on a national database which Trading Standards use to identify complaint trends and problem traders in their areas. 

Further sources of advice and information

The Trading Standards Institute also provides consumer advice and guidance on a range of subjects please choose from the list below.

In addition you can visit the free Which? website.

Citizens Advice consumer service

Tel: 0808 223 1133

Big London Energy Switch

The Big London Energy Switch is a collective switching campaign, established by London Councils, to help households change their energy supplier to one offering cheaper gas and electricity tariffs. Residents don't have to live in one of the partner boroughs to participate. Find out more about the campaign.