Registering a death

Registering a death during the coronavirus pandemic

The provisions of the Coronavirus Act 2020 have now been commenced by regulation. From Monday 30 March 2020 and for the duration of the pandemic period, deaths will only be registered by telephone appointment.

There will be no requirement for relatives to collect the Medical Certificate of Cause of Death from the hospital, care home or GP. A scan of the signed certificate can be sent to the registrar directly at

The green certificate for burial or cremation will be transmitted electronically to the Funeral Director, crematorium or cemetery office.

There will be no requirement for customers to attend our office in person. The office will be closed to the public.

Please contact the office on 0300 303 8667 to confirm that we have received the Medical Cause of Death Certificate before making an appointment. If we have received it, an appointment will be made for the Registrar to contact you by phone.

The Registrar will call you at your scheduled appointment time.

Deaths in Bromley

If the death took place in the London Borough of Bromley it has to be registered at Bromley Register Office.  Telephone appointments are available Monday to Friday between 9am and 4.30pm.

You are legally required to register a death within five days. The death must be registered at the register office in the borough where the death took place.

If there is an investigation into the death, with the Coroner involved, the death may be registered outside of the five days. If the investigation leads to an inquest then the registration will take place once the inquest has been held. The Coroner will contact the family to let them know when they are able to obtain death certificates from the register office.

Who can register a death

Qualified informants can register a death. A qualified informant can be:

• A relative
• A person who was present at the death
• The occupier of the premises where the death occurred. The informant must either be the Senior Resident Officer or Matron of the establishment where the death occurred
• The person arranging the funeral (not the funeral director, see below). A person arranging the funeral should only register a death if there are no relatives available
• If the informant does not speak or understand English, they need to have someone present who can translate for them.
• The Funeral Director (under the provisions of the Coronavirus Act 2020).


£11 per certificate (statutory fee).
Certificates can be purchased online following the registration on this link

What we will need

• Medical certificate of cause of death - issued by the certifying Doctor.
• Coroners post mortem form - issued from the Coroner.
If available, please have the following to refer to in relation to the deceased:
• Passports or birth certificates
• Marriage or civil partnership certificates (if applicable)
Information we will need
Details of the deceased:
• Date and place of death
• First name, middle names (if applicable), and surname
• Any other names the deceased was otherwise or previously known by
• Maiden name (if applicable)
• Date and place of birth
• Occupation and whether retired or not
• Address
Details of the spouse/civil partner of deceased:
• First name, middle names (if applicable), and surname
• If deceased or not
• Occupation
• If retired or not
• Date of birth

Documents we will issue

• Green certificate for burial or cremation - separate procedures apply where the death has been referred to the Coroner.
• Unique number to access the Tell Us Once service
• Death certificate when ordered on-line after the registration

Out of hours emergency burial certificate service

Due to the Coronavirus (Covid-19) pandemic we are unable to guarantee the availability of the weekend on-call service. We will continue to do our best to provide this additional service while staffing levels allow.
An on-call service is available on Saturdays, Sundays and Bank Holidays between 9am and 11am. This service is for the issue of burial certificates required for a funeral that is to take place within 24 hours.

The on-call registrar will issue the burial certificate if:

• You can provide confirmation that the burial is to take place within 24 hours
• You have a correctly completed medical certificate of cause of death from the doctor
• The death does not have to be referred to the coroner
• You are qualified to register the death

To contact the Duty Registrar, please call the council’s out of hours emergency line: 0300 303 8671

Bromley Registration Service


Tel: 0300 303 8667 - Option 1

Civic Centre, Stockwell Close, Bromley, BR1 3UH