Emergency contacts

The council switchboard and Customer Contact Centre in the Civic Centre is open between 8.30am and 5.00pm Monday to Friday - and deals with all calls to the main council number - 020 8464 3333.

Outside of normal hours (between 5.00pm and 8.30am Monday to Friday and 5.00pm Friday to 8.30am Monday) emergencies only 0300 303 8671.

Social Services

Emergencies only  0203 036 1574

Affinity Sutton Housing Association 

The emergency contact for Affinity Sutton (formerly Broomleigh Housing Association) tenants is 0300 100 0303.


Bromley Police Station 0300 123 1212
In an emergency call 999. All 999 calls are free and can be made from any phone, including mobiles. All 999 calls are recorded and you are breaking the law if you make a hoax emergency call.


If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, call National Grid (formerly Transco) immediately.
0800 111999  (it is a free 24 hour number)


If you have an electrical emergency you should contact your own electrical supplier. We have listed some below:
EDF Energy
NPower: 08457 145 146
UK Power Networks: 0800 31 63 105


Thames Water:
Metered Accounts: 0845 9200 887
Unmetered Accounts: 0845 9200 888
LeakLine: 0800 714 614
Non-Bill Related Enquiries: 0845 9200 800

NHS 111

For expert help and advice on minor accidents, family illness or fast medical help.
Call 111


Accident and emergency departments
Princess Royal University Hospital  01689 863000
Queen Mary's Hospital  020 8302 2678
University Hospital Lewisham  020 8333 3000

Domestic Violence

National 24hr domestic violence helpline 0808 2000 247