Coronavirus (COVID-19) NHS Test and Trace

Testing for Covid-19

To stop the spread of the virus remember Hands. Face. Space: wash your hands regularly, use a face covering when social distancing is not possible and try to keep your distance from those not in your household.
There is now very high demand for coronavirus tests and it is vital we test people with symptoms to help stop the spread of the virus.

  • If you have covid symptoms, you must get a test.
  • If you have symptoms, get a free test straightaway by contacting or call 119 for those with no internet access.
  • If you don’t have symptoms, don’t get a test.

NHS book a test

We all need to play our part to protect the NHS Test and Trace service for those who really need it. A recent survey at testing sites found a quarter of people turning up did not have symptoms. If you don’t have coronavirus symptoms and have not been advised to take a test by a doctor or a public health professional or by your local council, you should not be booking a test.

If you have any coronavirus symptoms

Isolate immediately for 10 days (don’t wait for a test or a test result before doing so)
If you are identified as a contact of a positive case isolate for the full 14 days (even if you got a negative test during that period)
You should not get tested:
If you have returned from abroad or are about to travel, you are returning to the workplace, you have been in contact with a confirmed case or if another member of your household has symptoms. You may be advised to isolate if you have been in contact with a confirmed case but you should only get a test if you have symptoms.

By following these simple rules, we can ensure people who need a test can get one.

Test and trace support payment

If you are told to self-isolate by the NHS test and trace service and you will lose income by doing so, you may be able to claim a £500 test and trace support payment

Apply for test and trace support payment

When to get a test or not

  • Only get a test if you have coronavirus symptoms or have been asked to get tested by a doctor or a public health professional or by your local council. The main symptoms of coronavirus are a high temperature, a new, continuous cough and a loss or change to your sense of smell or taste. Most people with coronavirus have at least one of these symptoms.
  • Do not use this service to get a test in order to travel to another country. We do not provide certificates for travel purposes. You can pay for a private test.
  • If your employer, school, or travel company has asked for evidence of a negative coronavirus test result, we are unable to provide this service. You should only get tested if you have symptoms.
  • If someone in your household starts to have symptoms, then they must get tested and the rest of your household should self-isolate with them whilst they wait for the results. If you or other members of the household don’t have symptoms, then you should not get a test – only people with symptoms should get tested. Most people who are tested in person get their results the next day. Full guidance on self-isolation is available on
  • If you have been in close contact with someone who has coronavirus you should not get tested unless you have coronavirus symptoms. A negative test result does not change the period of time that you will be required to self-isolate.
  • If you have been abroad and are quarantining, you should not get tested unless you have coronavirus symptoms. A negative test result does not change the period of time that you will be required to quarantine.
  • Do not stockpile tests. If you develop symptoms in future you will be able to book a test. There is no need to order a test in case of future use.
  • If you have symptoms and need to book a test, you can do this online or by ringing 119. Do not call 111 which is an urgent care service and cannot help with tests.

For guidance on how the NHS Test and Trace system works and what to expect if you are contacted by a contact tracer visit:


The NHS COVID-19 app is part of the large-scale NHS Test and Trace service. The app allows people to report symptoms, order a coronavirus (COVID-19) test, check in to venues by scanning a QR code, and helps to identify where and how quickly the virus is spreading. The app will not track you or your location but will alert you if you have spent time near other app users who later test positive for coronavirus.

Visit to learn more, download the NHS COVID-19 app, and help protect our communities from further spread of COVID-19.

For guidance on how to install the app on your smartphone visit and find guides for installing the app on to an Android or Apple smartphone.

Guidance in other

Bromley’s local outbreak control plan

Our Bromley Covid-19 outbreak control plan explains how we will support our residents, communities and businesses to understand and follow public health advice to prevent and control the spread of coronavirus.
This includes advice to have a test if you develop symptoms and if you test positive for COVID-19, to help trace people who you have been in contact with through NHS Test and Trace so they can then self-isolate and help prevent further spread of infection.

The plan also explains our role in working with local and national partners to investigate, manage and control local outbreaks to keep Bromley safe.

Local outbreak planning together with testing and contact tracing – through NHS Test and Trace – is crucial to our ongoing response to coronavirus. The plan will continue to be reviewed and updated as we learn more at a local and national level.

Scams advice:Coronavirus

Be aware and protect yourself against coronavirus scams. Visit our rogue traders and scams page for advice on protecting yourself from scams and instructions on how to report a scam if you feel yourself or someone you know has been a victim of a scam.

Coronavirus guidance in other languages

Doctors of the World has produced guidance informed by government and NHS advice. This is translated into 60 languages – including Albanian, Arabic, Bengali, traditional and simplified Chinese (Cantonese/Mandarin), French, Gujarati, Polish, Portuguese, Punjabi, Somali and Urdu.Some audio and video translations as well as written translations are available on the Doctors of the World website.

Sign language

The Deaf Health Charity: Sign Health has created a playlist of sign language health videos that summarise government coronavirus briefings. You can find more coronavirus explainer videos on the Sign