Coronavirus (COVID 19) - accessing food and shopping

There are a range of options to access food and shopping. We have pulled together information covering home deliveries, food boxes, e-gift cards for volunteers, the Ask a Friend scheme at the Post Office and foodbanks.

Using the larger supermarkets

We have collated information about what the larger supermarkets are doing to help people during this time. Use the links below to find out more.

Food boxes

There are many companies that deliver food boxes:

Prepared meals/recipe boxes (online)

  • Hello Fresh - recipe boxes including cooking instructions with meat, fish and veg options –
  • Gousto - recipe boxes including cooking instructions with meat, fish and veg option –

Wholesaler food boxes (online/phone)

Alternative food boxes (online)

Voluntary Organisations

There are a number of local voluntary organisation which can help you to go shopping or do your shopping for you. There may be a charge for some of these services and you will need to check when these services will begin again after lockdown restrictions are eased. See the ‘Unable to Get Out?’ section in the guide to independent living, support and care services directory.

St Nicholas Orpington Community Larder

Provides a wide range of fresh food and groceries. Free to all. No referral needed.

St Nicholas Church, Leamington Avenue, Orpington, BR6 9QB
Every Tuesday 11.30am - 12.15pm
How to access support: contact:

E-gift card for volunteers

A number of supermarkets, including Asda, Marks & Spencer, Sainsbury’s and The Coop, have launched an e-gift card for volunteers.

You or a family member can purchase the gift card online. This is then sent to your named person to use in the specific supermarket.

You can then top-up the gift card as and when needed.

Age UK Bromley & Greenwich  are purchasing supermarket vouchers online and forwarding them onto the volunteers. The volunteer then sends Age UK B&G a copy of the receipt. Age UK B&G then invoice the client for the amount.

The Sunflower Lanyard scheme

The sunflower lanyard acts as a discreet sign that the wearer has a hidden disability and may need additional support while shopping in stores. Customers who are exempt from wearing a face covering or struggle with social distancing can also identify themselves through the wearing of such an identifier. You can collect a sunflower lanyard from the customer service desk

The following supermarkets are active participants in the sunflower lanyard scheme:

  • Marks & Spencer
  • Morrisons
  • Sainsbury’s
  • Tesco


Post Office: Ask a Friend

The Post Office has set up a system called Ask a Friend. You need to register your interest in this on the Post Office website. You will then be advised whether or not your bank is participating in this.

If the answer is yes, you will need to telephone their bank to arrange a sum of money to be drawn from the Post Office in cash. The bank then sends a code number to you and a named person so that they can go to the Post Office and draw out cash on your behalf.

Find out more at


There are a number of foodbanks operating in Bromley for those who need them.

You will also be signposted to the Citizens Advice Bureau for further support with financial issues.

COVID-19 assistance helpline

Week day office hours

Tel: 020 8313 4484