Parking enforcement

Parking restrictions are designed to control parking for the benefit of everyone; by enforcing these restrictions, there are less obstructions which helps to keep traffic flowing freely and improves road safety

How to pay your Penalty Charge Notice

How and where to pay a Penalty Charge Notice (PCN)

Challenging a Penalty Charge Notice

How to make a challenge or representation against a PCN

Covid-19: Civil Enforcement Officers’ working practices

Civil Enforcement Officers (CEOs) carrying out enforcement duties during the Covid-19 pandemic have:

  • been briefed on COVID secure working practices and these are regularly updated by their employer; APCOA, based on the latest guidelines issued by central government and industry best practice.
  • access to Personal Protective Equipment (PPE), such as; hand sanitiser, masks and gloves and patrol lengths have been shortened to allow for increased and enhanced cleansing of the equipment and other materials at the operations base.
  • been actively encouraged to provide assistance to the public and offer guidance to safe parking facilities.