Household waste and recycling collections

Presenting your waste and recycling for collection

We provide a collection service for your household waste. This waste should be put out for collection by 7am on your collection day.

Your waste needs to be securely contained and placed at the front of your property within arm's reach of the pavement (edge of curtilage) but not on it. We will collect household waste that fits easily into a standard size dustbin. If you are using your own wheelie bin or similar to contain your waste, the waste needs to be bagged in standard size refuse sacks to enable safe collection.

Please ensure that your waste is easily accessible. If it is hidden behind a locked gate or a parked car, we may not be able to collect your waste. In the case of unforeseen circumstances such as poor weather conditions, vehicle breakdowns, roadworks or a police incident, we may not be able to collect, but we’ll do our best to catch up as soon as possible.

Check your next collection day details or download a calendar.

On your collection day we collect

We supply containers for all recycling collections but residents are expected to provide their own containers for non-recyclable refuse.

Specialised collections

We do not collect the following items in these regular collections.  Placing these items in your household waste may result in your waste not being collected:

Find out more about recycling and waste collection day changes

Recycling for flats

Generally for small-scale flats, households that present their waste in their own bins or containers for collection, receive the same kerbside collection as houses.

For larger-scale flats with communal bins, recycling and waste can be placed there at any time, while because of the special nature of the buildings, flats above shops, receive a weekly waste collection.

My collection has been missed - what should I do?

All of your waste and recycling will be collected on the same day but please be aware that some of your collections will be at different times. Ensure you leave out your recycling for our crews to collect until the end of the day before reporting a missed collection, and report this within two working days of the collection.  If the waste container was not presented at the edge of your property by 7am you will be asked to wait until your next collection day.

On occasion, there may be incidents that cause delays to your waste collections. If your waste hasn’t been collected, you can check our website at www.bromley.gov.uk/wastecollectiondelays to see which streets are affected by delays we’re aware of. If the website doesn’t show a delay in your area, we may have genuinely missed collecting your bins on this occasion. You can report this to us at www.bromley.gov.uk/missedbin.

Customer contact centre

Tel: 0300 303 8658

Civic Centre, Stockwell Close, Bromley, BR1 3UH