Parking Services: what we are doing to help during the COVID–19 emergency

Published Wednesday, 27 May 2020

We understand that this is a difficult time for everyone, and in order to assist, we are adjusting our services in line with government guidance and industry best practice

Temporary parking arrangements for essential key workers

This scheme enables specific identified key workers to park more easily in order to carry out their duties. You can find out more and apply at COVID-19 temporary parking request.

Civil Enforcement Officers (CEOs)

As the COVID-19 pandemic progresses and the country looks to recovery, we will be moving towards a service similar to that provided before the COVID-19 pandemic. Over the next couple of weeks, the number of patrols in operation will therefore increase.  Although our focus will remain on main thoroughfares, town centres and high streets, we will begin to expand our service back into community shopping areas, and railway station Controlled Parking Zones (CPZs). All services will be conducted safely and in line with government guidance on social distancing and safe working practices.

The CEOs, who have been identified as key workers by the authority, will continue to enforce parking contraventions such as at pedestrian crossings, footway or pavement parking and double yellow lines.

Penalty charges can however still be issued for other less serious contraventions.  In this way, those needing to park more easily, such as Blue Badge holders and emergency workers, can continue to do so.

Verbal or physical abuse against a CEO will not be tolerated and any such incidents may be referred to the Police.

The authority agreed that several CEOs would be moved away from their enforcement duties to assist the waste management team with the re-opening of the household re-use and recycling centres in the borough for the benefit of the community. This successful arrangement will remain in place until the end of June, at which time, it will be reviewed.


In the next couple of weeks, enforcement within railway station CPZs and in all residential areas across the borough will be returning to levels similar to those provided before the COVID-19 emergency. Penalty Charges can be issued for all parking contraventions and all claims of alleged dangerous or obstructive parking, such as parking in front of a dropped footway, parking on the pavement, parking on yellow lines or actually blocking a street will be investigated by the CEOs.

If a vehicle is blocking your drive or is parked on the footway and blocking your progress, you can report incorrect parking

What you can do

There will be parking pressures in many areas and we therefore ask that you please park considerately and do not block access particularly for emergency vehicles and waste collections.

Together with your help we will get through this.