Parking services: what we are doing to help during the COVID–19 emergency

Published Thursday, 19 November 2020

We understand that this is a difficult time for everyone, and in order to assist, we are adjusting our services in line with government guidance and industry best practice

Civil Enforcement Officers (CEOs)

  • Are concentrating on main thoroughfares; town centres, areas where it is important to maintain traffic flow, hospitals, chemists, etc, however, it should be noted that all civil traffic and parking contraventions across the borough remain enforceable.
  • Are also concentrating on the more serious types of contraventions, such as; yellow lines, pedestrian crossings, footway/pavement parking, disabled persons’ parking bays, loading bays, etc, however, penalty charges can still be issued for all less serious type contraventions.
  • Have been briefed on COVID secure working practices and these are regularly updated by their employer APCOA based on the latest guidelines issued by central government and industry best practice.
  • Also have access to Personal Protective Equipment such as hand sanitiser, masks and gloves and patrol lengths have been shortened to allow for increased and enhanced cleansing of the equipment and other materials at the operations base.
  • Have also been actively encouraged to provide assistance to the public and offer guidance to safe parking facilities


Central government has confirmed that the provision of civil traffic and parking services is a crucial element in assisting the key worker services and as such, it should continue at this time.

All parking permits and authorisations remain valid and enforcement against those not holding a valid permit will continue.

Government coronavirus (COVID-19) parking pass

We are extremely grateful for the essential services provided by holders of the government’s coronavirus (COVID-19) parking pass, whose contributions have allowed us to work through this pandemic.

As the demand for parking increases across the borough, it is fundamentally important for transport and community purposes that we take back control of parking on-street and in our car parks and as such, unfortunately, the London Borough of Bromley no longer recognises the concessionary pass provided by the government. Holders of this pass are encouraged to park in accordance with parking controls in the future. 

As the highway authority, we must strike a fair and equal balance for all road users.  Our approach will free up parking spaces for all motorists in the community and assist businesses by making parking spaces available for deliveries and for the use of their customers.

What you can do

There will be parking pressures in many areas and we therefore ask that you please park considerately and do not block access particularly for emergency vehicles and waste collections.

Together with your help we will get through this.