Reporting a missed waste collection

Published Tuesday, 25 September 2018

Today's collections.

Please only report missed collections after 3pm on the day of collection and within two working days of the collection. If the waste container was not out at the edge of your property by 7am you will be asked to wait until your next collection day.

Waste collection delays 

We are experiencing collection problems today which affect the roads listed below.  Whilst we anticipate that the collections will be completed today by 5.30pm, the exact timings of the collections will not follow the normal pattern.

If your road is not listed below and your waste has not been collected, please report a missed collection in the normal way.

Road Collection Type
Harleyford non recyclable refuse
Henry Street non recyclable refuse
Layhams Road non recyclable refuse
Nash Lane non recyclable refuse
North Pole Lane non recyclable refuse
Pickhurst Green non recyclable refuse
Plymouth Road non recyclable refuse
Queensway non recyclable refuse
Sheepbarn Lane non recyclable refuse
Skid Hill Lane non recyclable refuse
St Dunstan'S Lane non recyclable refuse
King Henry's Drive non recyclable refuse

Report a missed collection

Once we have received your request, we will normally make the collection within two working days. You can view information about our household waste and recycling collections, including your collection days and advice on the different collection types.

Report missed collection