Council and CCG launch new Bromley Well service

Published Tuesday, 26 September 2017

Bromley Well, a new service to help support residents remain independent, gets underway in October.

Bromley Well brings together a variety of individual support services in a partnership of voluntary organisations from across Bromley’s Third Sector.

Existing services and contracts are being brought together and, at the same time, an additional £1.5m is being invested, with the council and the Bromley NHS Clinical Commissioning Group (CCG) jointly funding these services.

All of these caring services focus on the needs of different service user groups in Bromley and, through support and self-management, ensure that individuals are able to remain independent in the community for as long as possible. The services  include support services for: carers, both adult and young carers; older frail residents; those with long term conditions; people with learning disabilities; people with physical disabilities; and mental health support services. The council and the CCG are funding these services by bringing together all of the existing services and contracts and increasing these with an additional £1.5m from the Better Care Fund.

Councillor Diane Smith, Executive Councillor for Care Services and Public Health said, “These services will ensure that there is support in the community for vulnerable adults, children and young people and their carers.  We have a brilliant carers community in Bromley who provide invaluable support for their loved ones and the council is committed to ensuring that carers are able to access the support they need to continue this crucial role. The increased funding is good news and as well as providing continuity of provision, a ‘one stop shop’ approach for a range of other support services is being introduced.  The outcomes will mean that more residents will be able to live more independently in their local communities, with the risk of any emergency admissions to hospital being reduced.”

Councillor Smith added, “There clearly will be a transition from the existing providers and Bromley Well will be working to make sure that this is as smooth as possible, with service users being contacted to advise them personally of the changes.”    

The new arrangements and contract starts on the 1 October 2017 and are being provided through a partnership of local service providers called the Bromley Third Sector Enterprise, made up of Age UK Bromley and Greenwich, Bromley and Lewisham Mind, Bromley Citizens Advice Bureau, Bromley Mencap and Community Links Bromley. The council and the CCG have worked closely with the new partnership to ensure that carers services continue to be provided at a similar level to what is currently available as well as taking account of what carers needs are likely to be in the future.  

If you want to get in touch with the service then please telephone 0300 3309 039 or email from the 2 October.


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