New technology payment system part of Bromley car park upgrade

Published Thursday, 27 August 2020

Shoppers and motorists are being advised that the council has upgraded the Civic Centre car park in Bromley Town Centre with a new Automatic Number Plate Recognition (ANPR) system.

The exciting modernisation work makes the car park more attractive for customers enabling motorists to use online technology, making it easier for motorists to enter and leave the car park.

The ANPR system scans the vehicle number plate at the entrance making the experience of driving through easier and more convenient, as the barrier lifts automatically on approach with no need to stop and take a ticket.  The council expects this will reduce queuing at busy times.

The new ANPR system is part of an upgrade to modernise the car park which includes repainting works and replacing the ageing payment equipment with new modern machines.  The car park, which is managed by APCOA, now offers additional cashless payment methods including the APCOA Connect App and an online payment facility.  These give motorists the option to pay by phone or tablet, avoiding queueing to pay at a machine. 

When returning to the car park, the motorist can pay by card or coins at a suitable pay station or by using the online card payment service. Clear signage and instructions are displayed within the car park. The barrier at the exit automatically raises when the system recognises that payment has been made or a valid permit is associated with the vehicle registration.

Councillor William Huntington-Thresher, Executive Councillor for Environment and Community Services said: “You will have seen this kind of system used elsewhere.  It brings the Civic Centre car park up to date with modern technology and makes driving into and out of the car park much easier.  I’m pleased that motorists can also pay online if they choose to, with this new option already becoming a popular option, especially at this time.”

Councillor Huntington-Thresher added: “Blue Badge holders can continue to use the car park as normal, but we are encouraging them to apply for a free Blue Badge permit beforehand which will ensure the vehicle they are travelling in is recognised by the ANPR system and the barrier is raised automatically to allow them free exit.”

Before using this particular car park, Blue Badge holders should register for their entitlement by visiting


Editor’s notes

  1. Payment can be made by card or coins.  There are two pay stations which accept cards and coins; one is on level 1 near the main vehicle entrance/exit and the other is on level 3 near the link bridge. There are also two pay stations which accept cards only; one is on level 1 near the main vehicle entrance/exit and the other is on the ground level in the stairwell lobby which exits onto Stockwell Close.
  2. Payment can also be made online at: or by downloading the APCOA Connect App, using location code 1163, with a 20p charge being applied for this service.
  3. Blue Badge holders can use the disabled bays or any other bay within the car park but must display their badge correctly so that it is clearly visible from outside of the vehicle.
  4. Parking for motorcycles is free and unlimited in the dedicated motorcycle bays – exit for motorcyclists is via the marked-out route on level 1 only.
  5. There are two bays designated for electric vehicles while being charged.

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