Online forms: Complaints about; Food sold in the borough, food businesses in Bromley and food poisoning

Complaints - We are only able to investigate complaints where there is a potential public health risk. Before making your complaint please read the information we have provided about the types of complaints we are able to deal with.

Please continue if you have checked to see if we can deal with your complaint. If we receive a complaint that is not of public health significance we will refer you back to our website to the information we have provided, to help you deal with your complaint.

Please note:
The food team cannot help you to obtain a refund or compensation as a result of a food complaint or food poisoning.

Requests for food safety advice:  Unfortunately we are no longer able to provide individual food safety guidance or advice directly to food businesses, community groups or local residents.  We have however provided comprehensive information and guidance on food safety to assist with your enquiry.