If you need to dispose of bulky items, you can:
- Donate them to charity
- Take them to our reuse and recycling centres.
- Arrange for a retailer to remove and dispose of your unwanted item(s) when delivering new goods.
Alternatively you can use our chargeable disposal service.
Collections can be booked online or by telephone.
Book online
Costs and payment
There is a minimum charge of £41
The cost will depend on the number and type of items, you can view a full list of prices which are also available when you book.
If you are in receipt of Universal Credit or Housing Benefit, a concession is available; proof of eligibility is required. If you are in receipt of Universal Credit or Housing Benefit, you are eligible for one free collection up to the value of £41 within a 12 month period. Any costs above £41, or any additional collections within 12 months, will be chargeable. Proof of eligibility is required.
Once we have received payment, our contractor will contact you to agree a date for collection, which will be within 10 working days. Items should be made available for collection between the hours of 7am and 3.30pm.
You can pay by cash, or cheque at the Civic Centre or debit/credit card, either by telephone or online. If you pay by credit or debit card you need to make a note of both your unique booking reference and your payment reference.
Further information
Please have your bulky waste items available from 7.00am on the day of collection, in an easily accessible location at the front of your property. Items are removed from outside your property only, but please do not place items on the public highway.
Neither the council nor its contractors accept liability for damage to property during removal of items. Collections are carried out at the resident's own risk. Booking a collection constitutes acceptance of this condition.
Please note that whilst we can and do make refunds as appropriate, we cannot if a collection is cancelled, or items changed with less than 24 hours notice. If a collection is re-arranged with less than 24 hours notice, an additional minimum charge of £41 will be made.
In the unlikely event that the collection is delayed due to unforeseen circumstances, our service provider will let you know on the contact details you have provided.
For hazardous waste disposal, please visit hazardous waste. We do not accept sun beds with UV fluorescent lamps.
If you are a business requiring a bulky item collection, please contact us to arrange.