How to pay your business rates
Informing us about changes to your council tax, housing benefit, business rates or landlord accounts.
Due to the impact of Covid-19 many of our services have had to change to protect both the public and staff. Consequently some of our services are working in different ways and may be subject to change depending on staff availability at this difficult time. Our approach to services for residents and businesses is carefully planned to minimise disruption as much as possible.
Help if you are struggling to make payments
If you are able to make payment please continue to do so, as public finances both nationally and locally will be stretched over the coming months. We do understand, however, that some customers may struggle to make payments due to the economic impact of the COVID-19 pandemic.
We will still issue bills, invoices and reminder letters however you should contact us if you are experiencing difficulty in making payment so that we can agree alternative arrangements with you.
We will take your circumstances into account and agree suitable terms such as rescheduling or delaying payment for up to three months. Please do keep us informed of your circumstances using the revenues and benefits online contact form and we will work with you on this.
If you are having difficulty making payments and for all or other enquiries, please get in touch by completing our revenues and benefits contact form.
We will endeavour to respond as quickly as possible, however, this is likely to be longer than the usual timescale of 10 working days, so please bear with us.
If you pay by any method other then direct debit or debit card over the telephone, you should pay 3 to 5 days before the due date to allow for postal delivery/bank processing.
Further help and advice
There are many different independent organisations that can help you if you are having financial problems.
- Government's Coronavirus financial support scheme
- Citizens Advice Bureau
- National Debtline
- Stepchange Debt Charity
- Money Advice Service
- Debt Advice Foundation
This is the easiest way to pay. Please complete the direct debit form.
Online payments and accounts
You can pay your Business Rate bill by debit card between 8.30am and 5.30pm on 020 8603 3302
You may set up a standing order to pay your rates via your bank. Please make the order payable in accordance with the instalments detailed on your bill to:
HSBC, 40-15-05, London Borough of Bromley General Account 81462822
and quote your reference number.
Please send cheques and postal orders (no cash) to: PO Box 126, Bromley, BR1 3ZT
Please ensure you always quote your reference number on the reverse and include a payment slip.
- All cheques should be made payable to "London Borough of Bromley".
- If you require a receipt you should enclose a stamped addressed envelope.
- If you are paying for more than one account please make sure the reference number and amount for each is clearly shown.
Please do not send post-dated cheques as the council cannot accept responsibility for any charges made by your bank resulting from problems with such cheques.
At a Bank or Building Society
By cheque or cash accompanied by a payment slip. Some banks may charge for this service.