2009.08.17 Safety Notice: Built In Electric Ovens

The following notice has been published in the national press:

SINGLE BUILT-IN ELECTRIC OVENS
IMPORTANT SAFETY NOTICE

OWNERS OF THE ABOVE APPLIANCES MUST ACT IMMEDIATELY ON THIS SAFETY NOTICE.

Our quality control programme has identified under certain circumstances there is a potential risk of fire whilst using the grill function on a limited number of Single Built In Electric Ovens branded Electrolux, Zanussi-Electrolux, Moffat and Tricity Bendix.

The Model (Mod), Product Number (Prod.No. e.g. 949712xxx) and Serial Number (Ser.No.) of the oven are printed on the rating plate which is visible on the left hand side of the oven when the door is open. The location of the plate is also shown in the user manual supplied with the appliance. If your appliance details match those given in the table below and fails into the product number and serial number range your oven may be an affected model and require inspection by one of our technicians. Products purchased before March 2007 are not affected.

Customers owning one of these ovens should contact our Helpline on 0800 707 6258 (UK customers) or 1 800 812638 (ROI customers) between 8.00am-6.00pm Monday to Friday, or between 9.00am-5.00pm Saturday and Sunday. Alternatively, you can check if you have an affected appliance by visiting our website at www.electrolux.co.uk Follow the link to the product safety checker and enter your product number and serial number. Please note: If your appliance is one of the affected models, you must contact our call centre on the number above. This safety notice does not affect any other Electrolux, Zanussi-Electrolux, Moffatt or Tricity Bendix appliances.We apologise for any inconvenience this may cause and thank you for your cooperation.

FREEPOST RRYL-BRHZ-BKSK, Electrolux, 250 Gunnersbury Avenue, London W4 5QB

(Source: The Sunday Times, 16th August 2009)

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