The following notice has been issued by the retailer:
AQUATIX-2U
IMPORTANT SAFETY WARNING
Super Aquatic Electrical Items
PRODUCTS RECALL
Models to be recalled:
Super Aquatic HW-304B UVC External Aquarium Filter – Purchased June 2011 – September 2013 from Aquatix-2u Ltd
Regrettably we have become aware that selected Super Aquatic branded electrical items may not have completed the necessary electrical safety tests for sale within the UK.
Risk:
Electrical Safety Standards may not have been met; therefore a risk of electrical fault is present and may result in injury.
If you have any of the affected items listed above please stop using them immediately and unplug the power cord.
As a result all models stated above are being recalled with immediate effect.
Please dispose of the item or return to Aquatix-2u Ltd for a full refund of purchase price.
If you wish to return a product listed on this recall notice please print this document from the AQUATIX-2U website for full instructions and return a copy with the product.
If you have any queries please do not hesitate to contact Aquatix-2u
via email customercare@aquatix-2u.co.uk
or
call 0845 224 2802(local rate) or 01473 730 520 (8.30am -5.00pm Monday – Friday)
Aquatix-2u would like to thank you for your co-operation and apologises for any inconvenience caused.
Aquatix-2u Ltd
Glebe Farm
London Road
Copdock
Ipswich
Suffolk
IP8 3JN
© 2025 itsa Ltd.