The following notice has been issued by the manufacturer:
Product Return Notice - Recall
CLESSE AUTOMATIC CHANGEOVER REGULATOR WITH OPSO
MODEL - COMPACT 800 OPSO - MANUFACTURED 2013
Model Numbers and Descriptions
COMPACT 800 LOW PRESSURE PROPANE AUTOMATIC CHANGEOVER WITH OPSO
Produced in 2013 and include production months
04/13, 05/13, 06/13, 07/13, 08/13, 09/13, 10/13
Any Part number or Description with text "C800"
Clesse Industries S.A advises a full product recall and recovery of LP gas automatic changeover regulator, model Compact 800 with a 2013 production date.
A gas safety issue may potentially arise in models produced in 2013 where a potential risk of gas leakage on the second stage regulation may occur that also impacts on the performance of the OPSO system. ‘Paramount importance is to ensure customer safety and reliable operation.’
Therefore we have taken the decision to recall and replace free of charge to ensure there are no risks to the consumer or unreliable operation.
What to do next
Identify the model using the details following these instructions, and if the product is a Compact 800 and manufactured within 2013 call Clesse (UK) Ltd immediately with your contact details to register the product for a free exchange.
We will use your existing gas engineer or arrange for a qualified gas engineer to replace the item for you as soon as possible.
Return Registration Hotline: 01905 842026 or email: prn@clesse.co.uk
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