The following notice has been issued by the manufacturer:
IMPORTANT SAFETY NOTICE FOR OWNERS OF LOGIC HE - E-BOX - E-STUDIO CONVENTIONAL FLUE FIRES ONLY
What is the safety notice about?
Gazco takes the safety of all of its products very seriously. As part of our commitment to continuous product assessment, Gazco impose a very strict monitoring regime on all their product lines.
As a result of these monitoring systems, Gazco has identified a potential safety risk in some of their conventional flue Logic HE, E-Box and E-Studio fires made between February 2013 and October 2015. Their ongoing checking has identified that after extensive use, and in certain specific circumstances, it is possible that the draught diverter plate may be able to move out of position and the appliance could cause carbon monoxide to be produced with a risk of causing poisoning to people in the room. This was caused by the failure of a parts supplier using aluminium rivets instead of the steel rivets we specify.
Although Gazco have not yet identified any fires in end user's homes that do not comply with the required standards, we are concerned that the testing shows that if the draught diverter plate comes loose or detached the fires will no longer comply with the standard. Accordingly, you are now advised that you must not use your fire until the product safety enhancement kit has been successfully fitted.
Which fires are potentially affected?
This issue only affects conventionally flued Logic HE, E-Box and E-Studio fires made between February 2013 and October 2015.
Is my fire affected?
The models potentially affected, if made between the dates above, are:
LOGIC HE CF LPG MANUAL CONTROL COAL
Model Number 101-497
Fire Type Logic HE
Serial Number (inclusive) 101-49730000 to 101-49730055
LOGIC HE CF LPG REMOTE CONTROL COAL
Model Number 101-614
Fire Type Logic HE
Serial Number (inclusive) 101-61410000 to 101-61410139
LOGIC HE CF NG MANUAL CONTROL STONE
Model Number 101-324
Fire Type Logic HE
Serial Number (inclusive) 101-32430000 to 101-32430074
E STUDIO CF NG MANUAL WHITE STONE
Model Number 8691CFCHUC
Fire Type E-Studio
Serial Number (inclusive) 8691CFCHUC20615 to 8691CFCHUC20878
LOGIC E BOX CF NG MANUAL CONTROL COAL
Model Number 8691MCUC
Fire Type E-Box
Serial Number (inclusive) 8691MCUC33330 to 8691MCUC35300
LOGIC HE CF LPG REMOTE CONTROL STONE
Model Number 101-649
Fire Type Logic HE
Serial Number (inclusive) 101-64910002 to 101-64910017
LOGIC HE CF NG REMOTE CONTROL COAL
Model Number 101-088
Fire Type Logic HE
Serial Number (inclusive) 101-08810000 to 101-08811586
LOGIC HE CF LPG SLIDE CONTROL COAL
Model Number 101-444
Fire Type Logic HE
Serial Number (inclusive) 101-44410000 to 101-44410341
E STUDIO CF LPG MANUAL WHITE STONE
Model Number P8691CFCHUC
Fire Type E-Studio
Serial Number (inclusive) P8691CFCHUC20056 to P8691CFCHUC20065
LOGIC E BOX CF LPG MANUAL CONTROL COAL
Model Number P8691MCUC
Fire Type E-Box
Serial Number (inclusive) P8691MCUC30498 to P8691MCUC30763
LOGIC 16" E BOX CF LPG COAL NZ
Model Number P8691MCUCNZ
Fire Type E-Box
Serial Number (inclusive) P8691MCUCNZ30017 to P8691MCUCNZ30027
LOGIC HE CF NG REMOTE CONTROL STONE
Model Number 101-131
Fire Type Logic HE
Serial Number (inclusive) 101-13110000 to 101-13110205
LOGIC HE CF NG SLIDE CONTROL STONE
Model Number 101-110
Fire Type Logic HE
Serial Number (inclusive) 101-11010000 to 101-11010145
LOGIC E BOX CF NG MANUAL PEBBLE
Model Number 8691PBUC
Fire Type E-Box
Serial Number (inclusive) 8691PBUC30238 to 8691PBUC30327
LOGIC HE CF NG SLIDE CONTROL COAL
Model Number 101-037
Fire Type Logic HE
Serial Number (inclusive) 101-03710000 to 101-03712422
16" E STUDIO CF NG WHITE STONE NL
Model Number 8691CFCHUCNL
Fire Type E-Studio
Serial Number (inclusive) 8691CFCHUCNL20008 to 8691CFCHUCNL20009
LOGIC HE CF NG MANUAL CONTROL COAL
Model Number 101-151
Fire Type Logic HE
Serial Number (inclusive) 101-15130000 to 101-15131174
LOGIC 16" E BOX CF NG COAL NL
Model Number 8691MCUCNL
Fire Type E-Box
Serial Number (inclusive) 8691MCUCNL30030 to 8691MCUCNL30042
LOGIC HE CF LPG SLIDE CONTROL STONE
Model Number 101-597
Fire Type Logic HE
Serial Number (inclusive) 101-59710000 to 101-59710021
LOGIC HE CF NG SLIDE CONTROL COAL NZ
Model Number 101-037NZ
Fire Type Logic HE
Serial Number (inclusive) 101-037NZ10000 to 101-03710014
LOGIC HE CF LPG SLIDE CONTROL COAL NZ
Model Number 101-444NZ
Fire Type Logic HE
Serial Number (inclusive) 101-444NZ10000 to 101-44410009
How do I find the serial number and model number of my fire?
The model number and serial number are found on the commissioning page, page 3, of your installation and servicing manual that was supplied with your fire.
Alternatively, these numbers are also found on your fires databadge the images below will help guide you to the databadge. Please note it is different for slide control versions to all other control types (see http://www.stovax.com/logic-safety-notice/ for more details)
What is being done to solve this problem?
Gazco have identified all the appliances that could be affected by this issue and have contacted all of the retailers that sold these fires. The retailers will pass the contact details of all the owners of these fires to Gazco who will be providing a free of charge product safety enhancement to be fitted to all affected fires that will permanently rectify the potential issue once it is correctly installed.
If you have one of these fires installed in your home, you are requested not to use your fire until the product safety enhancement kit that will be provided has been fitted. You will be contacted to discuss the fitting of the kit as soon as possible.
Confirm your contact details
If you believe your fire is one of the affected fires or you would like to update your contact details, please enter your current details below (http://www.stovax.com/logic-safety-notice/) including your product code and serial number and we will contact you to discuss this further.
© 2025 itsa Ltd.