In extreme weather conditions, roads may become flooded. Please tell us about a problem with a flooded road, as we may not be aware of it. We will investigate and take action
Report a blocked or damaged road drain
Rain is taken away by road drains that prevent the road or pavement from becoming flooded. We clean the borough's 35,000 road drains once every two years and more often in areas prone to flooding, to ensure water runs away as efficiently as possible.
Generally, the Environment Agency are responsible if a river floods. Thames Water are responsible if a main sewer floods.
Please note that we are only responsible for road or pavement drainage. We may be able to assist if you are having problems with your own drainage or the drains on a neighbouring property
In an emergency
In the event of an emergency, for example a manhole without a cover, please contact us.