In extreme weather conditions, roads may become flooded.  Please tell us about a problem with a flooded road, as we may not be aware of it. We will investigate and take action

Report a blocked or damaged road drain

Enter a postcode, or street name/area:

Further information

Rain is taken away by road drains that  prevent the road or pavement from becoming flooded.  We clean the borough's 35,000 road drains once every two years and more often in areas prone to flooding, to ensure water runs away as efficiently as possible.

Generally, the Environment Agency are responsible if a river floods. Thames Water are responsible if a main sewer floods.

Please note that we are only responsible for road or pavement drainage. We may be able to assist if you are having problems with your own drainage or the drains on a neighbouring property 

In an emergency

In the event of an emergency, for example a manhole without a cover, please contact us.

Emergency contacts

Customer contact centre

Address: Civic Centre, Stockwell Close, Bromley, BR1 3UH

Telephone: 0300 303 8658