The Chartered Trading Standards Institute provides advice and guidance, please choose from the list below:
If you are in dispute
- Unfair terms in consumer contracts and notices 2024-01-30
- Misleading and aggressive practices: rights to redress 2024-01-26
- I can't contact the trader: what can I do? 2023-10-23
- Unfair trading practices 2023-10-20
- Is the trader right? 2023-10-19
- Getting evidence to prove your claim 2023-10-17
- Trade associations and regulatory bodies 2023-10-17
- Writing an effective complaint 2023-06-16
- Thinking of suing in court? 2023-03-09
- Insolvency 2022-12-20
- Remedies and redress: an overview of your key consumer rights 2022-10-26