Customer profile demographics of Bromley Libraries user survey

The tables show the customer profile of the 447 library users who participated in the 2025 Libraries Annual User Survey and provided answers to demographic-related questions.

Age group

What is your Age Group?

A table describing the age groups of library survey respondents. The first columns lists the age groups, the second column counts the number of surveys responses for each age group, and the third column shows the percentage share of the total.
Age group	Number of responses	Percentage of total
16 to 24	38	8.7%
25 to 34	26	5.9%
35 to 44	79	18.0%
45 to 54	60	13.7%
55 to 64	63	14.4%
65 to 74	73	16.7%
75 to 84	67	15.3%
85 and over	12	2.7%
Prefer not to say	20	4.6%

Gender

What is your gender/how do you identify?

A table describing the gender of library survey respondents. The first columns lists options for gender, the second column counts the number of surveys responses for each gender option, and the third column shows the percentage share of the total.
Gender	Number of responses	Percentage of total
Female	306	71.8%
Male	97	22.8%
Non Binary	2	0.5%
Prefer not to say	21	4.9%

Ethnicity

What is or how do you describe your ethnic origin?

A table describing the ethnicity of library survey respondents. The first columns lists the broad ethnic group options, the second column counts the number of surveys responses for each ethnic group, and the third column shows the percentage share of the total.
Ethnicity	Number of responses	Percentage of total
Asian or Asian British	30	6.9%
Black, Black British, Caribbean or African	27	6.2%
Mixed or multiple ethnic groups	22	5.1%
Other ethnic group	3	0.7%
White	304	70.2%
Prefer not to say	47	10.9%

Disability

Do you have any physical or mental health condition or illnesses that reduce your ability to carry out day-to-day activities?

A table describing the presence and impact of disability or health condition of library survey respondents. The first columns lists the survey options for how severely respondents are affected day-to-day, the second column counts the number of surveys responses for each survey option, and the third column shows the percentage share of the total.
Day-to-day activity ability affected	Number of responses	Percentage of total
Yes - a lot	20	76.7%
Yes - a little	63	10.7%
No	573	8.4%
Prefer not to say	50	4.2%