Customer profile demographics collected 1 April 2024 to 31 March 2025

Customer profile demographics collected for registration service customers collected 1 April 2024 to 31 March 2025.

Customer profile demographics of registration service customers by age.
What is your age (years)? Percentage
Prefer not to say 1.7%
Under 18 0.0%
18 to 24 0.8%
25 to 34 10.1%
35 to 44 10.3%
45 to 54 15.2%
55 to 64 26.6%
65 to 74 22.9%
75 to 84 10.3%
85+ 2.2%
Customer profile demographics of registration service customers by sex.
What is your sex? Percentage
Prefer not to say 1.2%
Male 33.7%
Female 65.1%
Customer profile demographics of registration service customers by gender.
Is the gender you identify with the same as your sex registered at birth? Percentage
Prefer not to say 2.3%
Yes 97.5%
No 0.2%
Customer profile demographics of registration service customers by sexual orientation.
Which of the following best describes your sexual orientation?  Percentage
Prefer not to say 7.4%
Gay or lesbian 2.2%
Bisexual 1.3%
Straight/heterosexual 89.1%
Other sexual orientation 0.2%
Customer profile demographics of registration service customers by religion.
What is your religion or belief? Percentage
Prefer not to say 7.5%
Christian (including Church of England, Catholic, Protestant and other Christian denominations) 56.6%
Buddhist 0.2%
Hindu 0.8%
Jewish 0.5%
Sikh 0.2%
Muslim 1.3%
No religion/belief 31.8%
Any other religion or belief (please specify) 1.3%
Customer profile demographics of registration service customers by disability.
Do you have a disability? Percentage
Prefer not to say 3.6%
Yes 7.4%
No 89.0%
Customer profile demographics of registration service customers by type of disability.
Please describe your disability Percentage
Prefer not to say 29.4%
Physical impairment 48.5%
Sensory impairment 7.4%
Mental health condition 1.5%
Learning disability/difficulty 4.4%
Other disability 8.8%
Customer profile demographics of registration service customers by ethnic background.
What is your ethnic background? Percentage
Prefer not to say 4.8%
White 88.3%
Mixed / Multiple ethnic groups 1.1%
Asian / Asian British 2.0%
Black / Black British / Caribbean / African 3.4%
Other ethnic group or background 0.5%
Customer profile demographics of registration service customers by ethnic background (those that answered white)
Please indicate your ethnic background (those that answered white) Percentage
Prefer not to say 0.4%
English / Welsh / Scottish / Northern Irish / British 90.0%
Irish 2.5%
Gypsy or Irish Traveller 0.0%
Roma 0.0%
Any other White background 7.2%
Customer profile demographics of registration service customers by ethnic background (those that answered mixed multiple ethnic groups).
Please indicate your ethnic background (those that answered mixed / multiple ethnic groups) Percentage
Prefer not to say 0.0%
White and Black African 14.3%
White and Asian 28.6%
White and Black Caribbean 14.0%
Any other Mixed / Multiple background 42.9%
Customer profile demographics of registration service customers by ethnic background (those that answered Asian /Asian British).
Please indicate your ethnic background (those that answered Asian / Asian British) Percentage
Prefer not to say 7.1%
Indian 42.9%
Pakistani 7.1%
Bangladeshi 7.1%
Chinese 21.4%
Any other Asian background 14.3%
Customer profile demographics of registration service customers by ethnic background (those that answered Black/Black British/Caribbean/African background).
Please indicate your ethnic background (those that answered Black / Black British / Caribbean / African) Percentage
Prefer not to say 4.4%
African 30.4%
Caribbean  43.5%
Any other Black / Black British / Caribbean / African background 21.7%
Customer profile demographics of registration service customers by ethnic background (those that answered other ethnic group or background).
Please indicate your ethnic background (those that answered other ethnic group or background) Percentage
Prefer not to say 0.0%
Arab 0.0%
Any other ethnic group 100.0%

Customer profile demographics collected 1 April 2023 to 31 March 2024

Customer profile demographics collected for registration service customers collected 1 April 2023 to 31 March 2024.

Customer profile demographics of registration service customers by age.
What is your age (years)? Percentage
Prefer not to say 2.6%
Under 18 0.0%
16 to 24 1.2%
25 to 34 13.9%
35 to 44 15.7%
45 to 54 16.3%
55 to 64 24.9%
65 to 74 16.9%
75 to 84 7.2%
85+ 1.2%
Customer profile demographics of registration service customers by sex.
What is your sex? Percentage
Prefer not to say 2.9%
Male 36.9%
Female 60.2%
Customer profile demographics of registration service customers by gender
Is the gender you identify with the same as your sex registered at birth? Percentage
Prefer not to say 2.5%
Yes 97.1%
No 0.4%
Customer profile demographics of registration service customers by sexual orientation
Which of the following best describes your sexual orientation?  Percentage
Prefer not to say 6.7%
Gay or lesbian 2.6%
Bisexual 1.5%
Straight/heterosexual 88.6%
Other sexual orientation 0.6%
Customer profile demographics of registration service customers by religion
What is your religion or belief? Percentage
Prefer not to say 9.8%
Christian (including Church of England, Catholic, Protestant and other Christian denominations) 52.0%
Buddhist 0.6%
Hindu 0.8%
Jewish 0.0%
Sikh 0.1%
Muslim 1.8%
No religion/belief 33.1%
Any other religion or belief (please specify) 1.8%
Customer profile demographics of registration service customers by disability
Do you have a disability? Percentage
Prefer not to say 3.6%
Yes 5.7%
No 90.7%
Customer profile demographics of registration service customers by type of disability
Please describe your disability Percentage
Prefer not to say 25.5%
Physical impairment 43.1%
Sensory impairment 0.0%
Mental health condition 15.7%
Learning disability/difficulty 5.9%
Other disability 9.8%
Customer profile demographics of registration service customers by ethnic background
What is your ethnic background? Percentage
Prefer not to say 4.1%
White 83.1%
Mixed / Multiple ethnic groups 2.5%
Asian / Asian British 2.9%
Black / Black British / Caribbean / African 5.9%
Other ethnic group or background 1.4%
Customer profile demographics of registration service customers by ethnic background (those that answered white)
Please indicate your ethnic background (those that answered white) Percentage
Prefer not to say 1.5%
English / Welsh / Scottish / Northern Irish / British 91.3%
Irish 1.2%
Gypsy or Irish Traveller 0.2%
Roma 0.2%
Any other White background 5.7%
Customer profile demographics of registration service customers by ethnic background (those that answered mixed multiple ethnic groups)
Please indicate your ethnic background (those that answered mixed / multiple ethnic groups) Percentage
Prefer not to say 5.0%
White and Black African 15.0%
White and Asian 15.0%
White and Black Caribbean 35.0%
Any other Mixed / Multiple background 30.0%
Customer profile demographics of registration service customers by ethnic background (those that answered Asian /Asian British)
Please indicate your ethnic background (those that answered Asian / Asian British) Percentage
Prefer not to say 5.0%
Indian 50.0%
Pakistani 5.0%
Bangladeshi 0.0%
Chinese 10.0%
Any other Asian background 30.0%
Customer profile demographics of registration service customers by ethnic background (those that answered Black/Black British/Caribbean/African background)
Please indicate your ethnic background (those that answered Black / Black British / Caribbean / African) Percentage
Prefer not to say 2.4%
African 54.8%
Caribbean  23.8%
Any other Black / Black British / Caribbean / African background 19.0%
Customer profile demographics of registration service customers by ethnic background (those that answered other ethnic group or background)
Please indicate your ethnic background (those that answered other ethnic group or background) Percentage
Prefer not to say 0.0%
Arab 28.6%
Any other ethnic group 71.4%