Visit the Bromley Housing Portal
Log in to your existing account
Select log in on the top right hand corner of the page and enter your current email address and password.
Then enter your current email address and password and select the log in button.
My Details
Navigate to My Details and select it.
Change username
Scroll down the page and select change user name.
Enter your current password, then enter your new email address and confirm it, then select save.
You will see this message at the top of the page: Change Username Requested. Check your new username email for more information. You will be logged out in 10 seconds.
You will receive an automated confirmation email to your new email address and old email address confirming the change – the email in your new email address inbox contains a link, click on the link to confirm your email address change.
You will now be able to log in with your new email address.