The following notice has been issued by the manufacturer:
Product recall of Sensodyne Repair & Protect
Batch No 031G only
Important message to consumers and retailers
GlaxoSmithKline Consumer Healthcare (GSK) is taking a precautionary measure to recall one batch of the toothpaste Sensodyne Repair & Protect.
The batch affected is 031G.The batch number may be found on the end of the carton or on the sealed (crimp) end of the tube (see diagram below).
Some users may have a slight feeling of 'grittiness' when using Sensodyne Repair and Protect - this is normal. However, Batch 031G has been found to contain a number of larger particles of one of the ingredients used to make the toothpaste. These particles may scratch the gums when brushing the teeth, which may cause the gums to bleed. Only a very small number of such cases have been reported. If you do experience bleeding from the gums after using this product, please contact the number below, or your dentist for further advice.
We regret any inconvenience this may cause.
What you should do:
- If you have a pack of Sensodyne Repair & Protect please check to see if it is Batch No 031G
- If you have Batch No 031G please stop using it and return any packs (used or unused) to the following address for a refund:
Consumer Affairs Dept (Sensodyne)
GlaxoSmithKline Consumer Healthcare
BrentfordTW8 9GS - Please enclose your contact details in the envelope
- If you have any questions please call the freephone number below
- If the batch code is NOT 031 G then you do not need to take any action
Freephone helpline:
0800 652 4500
8.30am-6pm Monday to Friday with an answer phone outside of these hours
Consumer health and safety is of upmost importance to GSK.
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