The following notice has been imported by the manufacturer:
iGENIX
IMPORTANT SAFETY RECALL NOTICE
Igenix have identified a potential safety issue with the following product:
Description: Igenix 2000W Oil Filled Radiator
Product Code: IG2600
Affected Batch Number: 50 08 14
Offered For Sale Since: 15th September 2014
PLEASE NOTE THAT ONLY PRODUCT CODE IG2600 WITH THE BATCH NUMBER 50 08 14 IS AT RISK.
ALL OTHER IGENIX OIL FILLED RADIATORS ARE UNAFFECTED.
Despite rigorous quality control procedures it has been brought to the attention of Igenix that the type of oil used is causing the product to overheat and oil to escape through a single point in one of the radiator fins.
If you have purchased an Igenix Oil Filled Radiator please check the batch number which is detailed on the products silver rating label. The rating label is located on the side of the plastic control panel above the wheel.
If you have an Igenix IG2600 with the batch number 50 08 14 please stop using it immediately. Please return the product to the retailer it was purchased from for a full refund of the purchase price or a replacement. If this is not possible please contact the Igenix Customer Service team on 01473 271 272 or email info@igenix.co.uk
We would like to thank you for your co-operation and apologise for any inconvenience caused.
Pik-a-Pak Electrical Distributors, 38 Bluestem Road, Ransomes Park, Ipswich, Suffolk, IP3 9RR
© 2025 itsa Ltd.