The following notice has been issued by the retailer (it is an updated version of a recall posted in December):
MenKind
IMPORTANT PRODUCT RECALL
FLYWHEELS, SMARTGLIDER & AIRWHEELS SELF BALANCING BOARDS
Product
Details:
Flywheels Black |
Flywheels Red |
Flywheels White |
SmartGlider Cool White |
SmartGlider Dazzling Red |
SmartGlider Jet Black |
Airwheel |
|
Item Code |
51974 |
51976 |
51977 |
51979 |
51980 |
51978 |
51583 |
We have identified identified that these products may not be fully compliant with British Standards and may be a safety/fire hazard. We are asking customers to return the product with the mains plug, charger and proof of purchase to their local Menkind or RED5 store for a full refund.
This notice only applies to Flywheel, SmartGlider and Airwheel products purchased from Menkind.
We recommend that you return your product as soon as possible. Further information and advice from Trading Standards can be found on the BBC website http://www.bbc.co.uk/news/business-35109728
We take the quality and safety of our products extremely seriously and would like to apologise to customers affected for any inconvenience this may cause. Customers who have a query should contact Customer Services: 0344 567 0710 or customerservices@menkind.co.uk
A list of our stores can be found at:
Menkind stores: http://www.menkind.co.uk/storelocator/
RED5 stores: http://www.red5.co.uk/store-finder/
Menkind
The Atrium, Curtis Road, Dorking, Surrey RH4 1XA
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