The following notice appears on the Early Learning Centre website:

Following recent feedback, we are issuing a voluntary safety notice for:

ELC Wooden London Bus
SKU: 540378
Product Code: 148285

Wooden London Bus 

We are asking customers to check their products because we have identified a rare number of cases where passenger heads are loose.

What you need to do:

  1. check the batch code on the base of the box or the underside of the bus (see details below)
  2. batch codes that contain 08-20 as shown below are not affected - no further action is required
  3. for all other batch codes, please check the head attachment is secure on the passengers
  4. if you discover a loose head, please keep it away from your child and contact our customer service team who will organise a replacement part free of charge

The batch code is located on the base of the box and the underside of the upper deck on the bus:

Wooden London Bus codes 

This product was sold through The Entertainer and Mothercare stores and websites from May 2019. No injuries have been reported relating to the use of this toy.

Customer Services: 0333 320 5100 (standard call charges apply) https://www.thetoyshop.com/contactus

Addo Playis committed to product quality and we have taken this precautionary action to ensure the safety and well-being of our customers.  We apologise for any inconvenience this may cause.

© 2024 itsa Ltd.